Skip to content
Rasel MailHelp center
Categories and guides
Using your mail

Send, reply and forward

Choose the correct sender, recipients and mailbox.

Editorial update: October 30, 2026
In this guide

Compose a message

  1. Open the intended mailbox and choose New message. Check the sender, particularly when you have multiple mailboxes or aliases.
  2. Enter the recipient, subject and body. Use CC for a visible copy and BCC for a copy hidden from the other recipients.
  3. Attach the files you need and wait for them to finish preparing before sending.
  4. Choose Send once and watch the result. If the outcome is uncertain, check Sent before submitting another copy.

Reply or forward?

ActionUse it when
ReplyContinue the exchange with the sender while retaining reply linkage.
ForwardShare the contents with somebody else; review sensitive details and attachments first.

When replying, review the actual recipient. Adding Re: to a new message subject does not automatically make it part of the original conversation.

If sending is unavailable

  • Check your sending permission for a shared mailbox. Read-only access does not permit replies.
  • Check domain readiness, sending limits and mailbox status.
  • Website email has its own API and quota; it is separate from ordinary mailbox sending.