Troubleshooting
Practical checks that help isolate a problem.
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Mailbox or sending setup is still preparing
Distinguish DNS waiting from a provisioning operation that needs attention.
Missing incoming mail or an uncertain send
Use different checks for receiving and sending issues.
Mobile sessions and scrolling
Check browser mode, session storage and how mail is opened.
Diagnose a problem step by step
Select a symptom and follow a short path to the right action and guide.