Create a mailbox and manage its details
Independent mailboxes with clear resources and Control Panel access.
Editorial update: October 30, 2026In this guide
Requirements
You need the owner account, available mailbox and storage capacity, and a domain ready to receive mail. The free plan allows one mailbox. A custom domain requires a paid plan and receiving verification before a mailbox can be created on it.
Create the mailbox
- Open Control Panel and access mailbox management from Overview or View all.
- Choose Create mailbox, then select the domain, address name and a unique password.
- Review the request and wait for provisioning. Do not submit the same address again while it is preparing.
- Open mailbox details to inspect its state and aliases, then use the action that opens its mail.
What is in mailbox details?
- The primary address, mailbox state and allocated storage.
- Aliases linked to it; these are not separate mailboxes.
- Actions allowed by your ownership and permissions; teammates do not automatically receive all owner actions.